Warranty Information

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For full Limited Warranty details and information on Equinox Louvered Roof care & maintenance, follow the links below.

Get peace of mind knowing that we have you covered. Equinox Louvered Roof Systems are backed by a robust 20-year warranty. This warranty covers the louvers and all support materials like beams, gutters, and posts. We guarantee no flaking, chipping, or blistering for two decades.

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Equinox Louvered Roof - Warranty Claim

For warranty concerns, on your Equinox Louvered Roof product, first contact the dealer or installer that installed your product.  They will help diagnose the problem and determine if the parts are covered under warranty.

If after 5 days, your Equinox Louvered Roof dealer has not responded to your initial inquiry, please complete the form below and our Warranty Support Team will be in contact within 2 business days. 
Contact Info
Format (xxx) xxx-xxxx
Mailing Address
Installation Address
Installation Address
Warranty Info
If applicable, obtain the Manufacturer's Sales Order Number (MFR SO#) from where you purchased the product. Enter numbers only.

So that we may serve you better, indicate who purchased and/or ordered your product(s) and who installed them below.






Submit a picture of the damage on the product you are submitting a claim for. Please keep file under 1MB.

* The total upload size cannot exceed 5MB per file.
* The following uploaded files are accepted: jpg, png, gif, pdf


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